ESP Dental Privacy Policy
At ESP Dental, your privacy and the security of your health information are extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and health-related information both online and in our office. Please read it carefully.
1. Our Commitment to Your Privacy We are required by law under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws to maintain the privacy of your Protected Health Information (PHI). PHI includes any information that can identify you and relates to your past, present, or future physical or mental health, the provision of health care to you, or the payment for that care.
2. Use and Disclosure of Health Information ESP Dental may use or disclose your PHI without your written authorization in the following situations:
Treatment: To provide you with dental care, including consultations and referrals.
Payment: To bill and receive payment from insurance companies or other responsible parties.
Healthcare Operations: For internal administrative purposes including quality assessments, staff training, and business planning.
Appointment Reminders: We may use your contact information to send reminders via phone, email, or text.
Other uses and disclosures will be made only with your written authorization unless otherwise required or permitted by law. You may revoke any authorization at any time in writing.
3. Your Rights Regarding Your Health Information You have the following rights regarding your PHI:
Inspect and Copy: You may request to view or receive copies of your PHI.
Amend: You may request corrections to your health records.
Accounting of Disclosures: You may request a list of certain disclosures of your PHI.
Restrictions: You may request restrictions on how your PHI is used.
Confidential Communications: You may request that we contact you in specific ways.
To exercise any of these rights, please contact our Office Manager.
4. Online Privacy and Data Collection When you visit our website, we may collect information such as your IP address, browser type, and pages visited. If you fill out any online forms (e.g., appointment requests), we may collect personal information including your name, contact details, insurance provider, and the nature of your inquiry.
We use cookies and analytics tools to understand site usage and improve user experience. We do not sell or share your personal information with third parties for marketing purposes.
5. Protecting Your Information We use administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or destruction. Online data is transmitted securely and stored on encrypted servers.
6. Third-Party Links Our website may contain links to third-party websites. ESP Dental is not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies.
7. Policy Updates This Privacy Policy may be updated from time to time to reflect changes in practices or applicable laws. Updates will be posted on our website. Continued use of our services after changes are made constitutes your acceptance of those changes.
8. Questions or Complaints If you have questions about this policy or wish to file a complaint, please contact:
Office Manager
ESP Dental
4008 N 33rd Ave
Phoenix, AZ 85017
Phone: (602) 266-9659
Email: info@espdental.com
You may also contact the U.S. Department of Health and Human Services Office for Civil Rights.
This policy is effective as of April 4, 2025.